Laptop loans

A computer is considered essential for study at VCU and personal ownership of a computer is required for enrolled students. Faculty and students who need a loaner laptop or other media equipment for short periods of time can check them out from the IT Support Center on the lower level of Cabell Library.  Learn more on the Technology Services connect2 website and on the VCU Library website. 

Tech for Troops, a local veteran support organization, provides FREE laptops to veterans who are going back to school.

Access to the Internet

VCU Technology Services can assist you with troubleshooting your home network, accessing mobile hotspots, and using your own mobile device as a hotspot.

Technology support

The IT Support Center call center (for both campuses) can be reached at (804) 828-2227 during regular business hours and provides full-service phone support. Due to the volume of calls, callers are asked to be patient. The most effective and streamlined way of contacting the IT Support Center is to submit a Help Request ticket or to review the QuickStart - Student Guide.

VCU Libraries provide access to millions of library resources, and librarians are available via chat, text, email, and online appointments. Librarians can help you and instructors search for digital access to textbooks and course materials. For help, contact VCU Libraries.

All academic support resources continue to be available to students on both the Monroe Park and MCV campuses, via a combination of in-person and remote delivery.

• To make a tutoring appointment at the Campus Learning Center, please use your Navigate app.  For tutoring at the MCV campus, please email acadsuccess@vcu.edu to schedule a remote appointment.
• For assistance from the Writing Center, you can also make appointments using your Navigate app.
• Visit the Campus Learning Center to learn more about Peer Assisted Study Sessions.
• If you are looking for ways to be successful in online learning, please review these tips, or fill out this academic coaching questionnaire and an academic coach will contact you.
• VCU Libraries is here to support your academic success. We provide study space, access to research materials, creative technologies and software, and lots of ways to get help.

Academic advisors continue to be your best “one-stop” resource for many of your questions. They are very resourceful and can help connect you to important resources, help you navigate conversations with your professors, and also be a source of calm in these new waters of remote learning.

• Use the Navigate app to schedule an appointment with your academic advisor. Advisors can talk via phone, chat, or video conferencing - you have many options! Graduate and professional students should reach out to their program directors.
• For more information about your degree program and academic advising resources, visit our VCU Advising website or your departmental website.
• Students can add and drop classes for the traditional 16 week semester, and all of the mini-terms on eServices according to the deadlines posted to the academic calendar.
• Visit the Office of the University Registrar's website for information about withdrawing from courses or choosing the Pass/Fail option. Due to academic and financial impacts, students are strongly encouraged to speak with their academic advisor prior to making either of these decisions.

You have to be well to do well. By taking care of your health you'll be able to focus on your studies without distractions. Student Affairs offers a wide variety of supports for your emotional and mental wellness, housing and social wellness, recreation and physical wellness and career and financial wellness. A few important services to remember:

• Recreation and Well-Being (RecWell) provides students with online information for stress management, mindfulness, and boosting your overall mental health.
• University Counseling Services provides comprehensive evaluation and consultation for students on best options for their mental health care. If you would like to speak to a clinician or for support related to sexual violence, intimate partner violence or stalking, please contact us at (804) 828-6200. This number is staffed 24 hours per day, seven days per week. The LiveSafe app is also available for non-emergencies.
• RecWell has a variety of programming options that are available to everyone. 
• Career Services can help you develop a plan for defining and achieving your career and professional goals, starting your first semester at VCU. We offer virtual career advising appointments for all VCU students. The School of Business and College of Engineering also have individual career centers. Make a career advising appointment using Handshake.
• The Student Financial Management Center serves as a central hub for financial outreach, literacy and management to VCU students, parents and families. Current VCU students can log in to Navigate to find their financial counselor and schedule an appointment.

• Students who need help securing off-campus housing should contact VCU’s Off Campus Student Services office at (804) 828-4514 or email offcampus@vcu.edu.
• Students living on-campus and in need of assistance from Residential Life should visit the housing website for information.
• Students in need of emergency housing assistance should contact the Dean of Students to see if they are eligible for VCU Student Emergency Funds.

Financial aid counselors and student accounting available

Financial counselors are available to work with students on an individualized basis through the Student Financial Management Center. You can make an appointment with your financial counselors via Navigate, email sfmc@vcu.edu, or you may call us at (804) 828-1550.

VCU is committed to ensuring equal access and providing reasonable and appropriate accommodations for students with a disability, medical/chronic health condition, and/or mental health concerns. Student Accessibility and Educational Opportunity (SAEO) considers all requests for accommodations through an individualized and interactive process.